Box Drive cannot be launched with double-byte character Windows login.Your computer can display a black screen for a second during the installation.

No option is available to suppress restart of Explorer. If you have more than one Explorer window open, only one restarts after the installation.

During installation, File Explorer windows restart.

Accessing or saving Box Drive content from Windows 'libraries' (smart collection) is not supported.

Folders inside your Box folder do not respect global folder view settings (for example, icon size, column width).

Windows search tools such as Cortana or File Explorer search do not return Box Drive results.

Previews of Box files are not visible in the Windows Explorer Preview Pane unless the file is cached or marked for offline.

Box Drive does not support Windows folder redirection.

Microsoft has deprecated Windows Photo Viewer, so the application remains unsupported by Box Drive.

Windows Photo Viewer: Users are unable to open files using this application.

Otherwise, on the windows store app you'll need to save the item outside of the Box folder and then drag the item back into Box. msi version of these applications (for example, Photos or Office) instead of the Windows Store app. Users may also experience errors or silent failures when saving from these applications into Box Drive.

Windows Store Applications (Photos, Office, etc.): Users are unable to open files from the Box Drive folder when navigating to it from within these applications.

If you try to use Drive on these systems, you'll see the error message, 'This installation package is not supported on this platform.

Box Drive is not supported on ARM-based systems, such as the Microsoft Surface Pro X.

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